Locations

Where are you located?
Are there elevators?
Can I just stay at the location I show up to?
What if I didn’t get my text?
Why do you use two locations?
What if I show up at the wrong location?
What if I can’t receive texts?
What if I book the same day as my class, will I still get a text?

Booking

How do I book a class?
We have a group of people, what's the best way for us to book?
How big of a group can we book for a class?
How can I see the class schedule?
What if I'm with a group and we all booked separately?

Cancellation Policy

What if I’m not going to make it to class?
If I can't make my original class time, can I come to a different one?
What if I have travel delays?
What if I’m dealing with circumstances beyond my control?

About Our Classes

What should we wear to class?
What if I’m running late?
What ages is the class good for?
Can we bring our own alcohol?
Do you allow spectators?
Should we tip our instructor?
Why should we tip?
How can I find cheaper/free parking?
What if I’m walking from our hotel?
When should I arrive for class?
What is the activity level of class like? Are there any activity restrictions?
Are your classes family friendly?
Can we buy drinks at class?
Do you allow animals/service animals in your classes?
How much should we tip?
Where can I park?
What if I’m using a rideshare?

Class Videos

What is a souvenir video?
How do I get my video?
What if I haven’t gotten my video?
What if I don’t want to be recorded?
Do I pay for my souvenir video?
How long does it take to get my video?
Does everyone always get a video?
Questions about your complementary video?

Contact Us

How can you reach us?
What if I can’t reach anyone?